Commercial reality exposed: accessibility is strategic investment, not just compliance

The aha Forum, in Partnership with Thomas Franks, brought hospitality industry leaders and people with lived experience of barriers to hospitality together at Barings in the City of London, exposing a commercial reality too long hidden in plain sight. Accessibility is no longer only about compliance. For hospitality and catering businesses prepared to act early, […]

Great Central Railway Launches Relaxed Running Days to Improve Accessibility

Great Central Railway (GCR) has introduced a new programme of Relaxed Running Days aimed at creating a more accessible heritage railway experience for visitors with Special Educational Needs and Disabilities (SEND), sensory sensitivities, anxiety and other additional needs. Launching on 18 June, the initiative will utilise the railway’s quieter midweek operating days to offer a […]

Ashoak Lakhaney joins Accessible Hospitality Alliance Advisory Board

Accessible Hospitality Alliance (aha) has appointed Ashoak Lakhaney, Founder of Techality, to its Advisory Board, bringing a perspective shaped by more than three decades working across hospitality operations, food service, facilities management, and technology. Lakhaney’s appointment strengthens the alliance’s growing ability to connect accessibility with the operational realities hospitality businesses face every day. For many […]

The Grand, Eastbourne appoints Laura Barham as Access Champion

The Grand, Eastbourne, a member of Accessible Hospitality Alliance (aha), has announced the appointment of Laura Barham, Front Office Manager, as its Access Champion. As Front Office Manager, Barham leads the team responsible for welcoming guests to the hotel, managing arrivals and departures, ensuring every guest receives the highest standards of servicethroughout their stay. Her […]

Champneys Eastwell Manor Hotel and Wellness Spa joins Accessible Hospitality Alliance membership

Accessible Hospitality Alliance (aha) has welcomed Champneys Eastwell Manor Hotel and Wellness Spa as its latest operator member, further strengthening the alliance’s growing community of hospitality operators committed to making hospitality more accessible to colleagues and guests. Set within the Kent countryside, Champneys Eastwell Manor Hotel and Wellness Spa brings together hospitality and heritage, through […]

Clermont Hotel Group appoints Hannah Myles as Access Champion

Clermont Hotel Group, a member of Accessible Hospitality Alliance (aha), has appointed Hannah Myles, Group Health & Safety Manager, as its Access Champion, strengthening the group’s active role in helping shape more accessible hospitality. The appointment creates a clear point of leadership within Clermont Hotel Group for maintaining focus on accessibility across the business, helping […]

Ashdown Park Hotel & Country Club appoints Paul Hawkins as Access Champion

Ashdown Park Hotel & Country Club, a member of Accessible Hospitality Alliance (aha), has appointed Paul Hawkins, Head Concierge, as its Access Champion. Set within the Ashdown Forest, the hotel joined Accessible Hospitality Alliance earlier this year as part of its wider commitment to engaging with accessibility through shared learning and practical action alongside hospitality […]

Watergate Bay Hotel appoints Helen Bishop as Access Champion

Watergate Bay Hotel, a member of Accessible Hospitality Alliance (aha), has appointed Helen Bishop, Group Head of Sustainability and Engagement for Watergate Bay Hotel, Another Place, and SeaSpace, as its Access Champion. The appointment brings accessibility into the remit of a leader already focused on how hospitality businesses think responsibly about their long-term impact. Watergate […]

Global Accessibility Awareness Day: Removing Digital Exclusion from Hospitality

Global Accessibility Awareness Day (GAAD) takes place each year on the third Thursday of May. Since its launch in 2012, inspired by conversations between web developer Joe Devon and accessibility advocate Jennison Asuncion, it has encouraged wider awareness of digital accessibility and the barriers people encounter when using digital products and services. Accessibility conversations in […]

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