Ashdown Park Hotel & Country Club appoints Paul Hawkins as Access Champion

Ashdown Park Hotel & Country Club, a member of Accessible Hospitality Alliance (aha), has appointed Paul Hawkins, Head Concierge, as its Access Champion. Set within the Ashdown Forest, the hotel joined Accessible Hospitality Alliance earlier this year as part of its wider commitment to engaging with accessibility through shared learning and practical action alongside hospitality […]
Co-Op Live and Guide Dogs Partner to Further Enhance Accessibility for Visitors With Sight Loss

Co-op Live and Guide Dogs have joined forces to further improve the experience of visitors with sight loss, through specialist staff training and a unique socialisation visit for future guide dogs. This week, the arena welcomed Guide Dogs to deliver tailored Sighted Guide training to accessibility and front-of-house teams. The hands-on session further equipped staff […]
Watergate Bay Hotel appoints Helen Bishop as Access Champion

Watergate Bay Hotel, a member of Accessible Hospitality Alliance (aha), has appointed Helen Bishop, Group Head of Sustainability and Engagement for Watergate Bay Hotel, Another Place, and SeaSpace, as its Access Champion. The appointment brings accessibility into the remit of a leader already focused on how hospitality businesses think responsibly about their long-term impact. Watergate […]
Global Accessibility Awareness Day: Removing Digital Exclusion from Hospitality

Global Accessibility Awareness Day (GAAD) takes place each year on the third Thursday of May. Since its launch in 2012, inspired by conversations between web developer Joe Devon and accessibility advocate Jennison Asuncion, it has encouraged wider awareness of digital accessibility and the barriers people encounter when using digital products and services. Accessibility conversations in […]
RNIB & The Accessible Hospitality Alliance, seeing hospitality differently

The Accessible Hospitality Alliance is thrilled to be building a strong relationship with RNIB (Royal National Institute of Blind People). As the UK’s leading sight loss charity, RNIB provides emotional and practical support to people with sight loss, drives social change and challenges public perceptions of sight loss. Too often people with sight loss face […]
David’s 13th Birthday Memory-Making Mission Accomplished at Rudding Park

An emotional and short-notice Muscle Dream collaboration in partnership with Rudding Park Hotel near Harrogate (Yorkshire) and the Muscle Help Foundation (MHF) charity based in Hampshire delivered a VIP birthday celebration reminding everyone in the room what memory-making service looks like and how the power of hospitality can be transformative. When time is precious, […]
Visit Leicester Champions Regenerative Tourism With ‘Green Days, Green Stays and Green Ways’ Campaign

Visit Leicester has officially announced its Green Days, Green Stays and Green Ways campaign, a major initiative designed to highlight the benefits of regenerative tourism and encourage eco-friendly travel throughout the city and county. Tourists the world over are increasingly aware of the impact of their travel and want to know that their choices […]
Tylney Hall Hotel & Gardens appoints Megan King as Access Champion

Tylney Hall Hotel & Gardens, a member of Accessible Hospitality Alliance (aha), has appointed Megan King, Events Coordinator, as its Access Champion, further embedding accessibility within the hotel’s culture. King will help ensure accessibility remains visible, discussed, measured, and progressed across the business, reflecting Tylney Hall’s ongoing commitment to creating hospitality experiences that welcome everyone. […]
Industry Leaders Back Better Hospitality Campaign for a Fairer, Stronger, More Inclusive Sector

Be Inclusive Hospitality today launches a significant sector‑wide survey as part of its new Better Hospitality campaign, backed by hospitality leaders and organisations from across the industry. Better Hospitality is a landmark campaign designed to build a fairer, stronger, more inclusive hospitality industry. With a focus on race and ethnicity, it addresses inequities in pay, […]
An inclusive approach to recruitment in hospitality

An inclusive approach to recruitment in hospitality: By Laura Maddams Head of Talent and Development at Searcys. As Head of Talent and Development at Searcys with over 14 years’ experience in talent acquisition, I’ve seen first‑hand how inclusive recruitment can transform workplace culture. I joined Searcys in October 2022 and lead our approach to inclusive recruitment, […]