Operator Membership is for hospitality businesses ready to advance accessibility beyond compliance and recognise it as an investment in business performance and human capital.
Why Join aha
Accessibility shapes where guests choose to stay, meet, eat and return.
It also shapes where people are able to work meaningfully, develop careers and contribute fully to hospitality.
For hospitality operators, accessibility is no longer a narrow facilities issue. It influences guest experience, colleague experience, operational effectiveness, reputation and future business performance.
Operator Membership provides a practical platform for organisations that want to make accessibility part of everyday hospitality practice.
How Operator Membership Works
Operator Members join the aha platform to share practical experience, learn from industry peers and take part in conversations shaped by people with lived experience of barriers to hospitality.
Membership connects operators through three key areas:
aha Forums
aha Forums bring operators, people with lived experience and service partners together to explore what is changing, what is working and what needs to happen next.
The Forums create opportunities for meaningful discussion, shared learning and practical progress.
The Access Champions Collective
Operator Members can nominate individuals within their organisation to become Access Champions.
Access Champions join The Access Champions Collective, connecting with peers across the hospitality sector who are working to make accessibility more visible, practical and progressive.
Collaborative Action
aha exists to turn shared experience into practical action.
By bringing together different perspectives, members contribute to solutions that help drive positive change across hospitality.
Who Operator Membership Is For
Operator Membership is designed for hospitality organisations including:
- Hotels
- Restaurants
- Caterers
- Event venues
- Serviced apartments
- Hospitality groups
- Visitor attractions and leisure destinations
It is for organisations that recognise accessibility as a driver of human, commercial and operational success.
What Operator Members Gain
Operator Members gain access to a working platform where accessibility is discussed as business practice, not simply policy.
Members are able to:
- Participate in aha Forums
- Appoint an Access Champion
- Join The Access Champions Collective
- Connect with operator peers
- Learn from lived experience
- Engage with service partners
- Contribute to shared industry progress
- Access practical insight and shared learning
- Help shape the future of accessible hospitality
The Right Starting Point
You do not need to have every answer.
You simply need to recognise that accessibility matters.
If your organisation is ready to make accessibility part of everyday hospitality practice, aha is where that work becomes shared purpose.
Request Operator Membership Information
To request further information about Operator Membership, please complete the form below and a member of the aha team will be in touch.
To discuss Operator Membership, please contact us.
