A more sustainable and human hospitality industry
The growing scope of Access Champion roles across Accessible Hospitality Alliance member organisations demonstrates how accessibility is being developed as a cohesive business priority. That breadth is significant. Access Champions are being appointed from roles spanning general management, operations, front office, estate management, health and safety, security, people and culture, sustainability, front and back of […]
Carl Graham appointed Access Champion for Champneys Eastwell Manor Hotel and Wellness Spa
Champneys Eastwell Manor Hotel and Wellness Spa has appointed Carl Graham, Estates Manager, as its Access Champion, following the hotel and wellness spa’s recent membership of Accessible Hospitality Alliance (aha). The appointment adds an important estates and facilities perspective to aha’s growing Access Champions community and reflects the increasing movement of accessibility from intent into […]
Pan Pacific London appoints Reino De Villiers as Access Champion
Pan Pacific London, a member of Accessible Hospitality Alliance (aha), has appointed Reino De Villiers, Director of Security, Safety & Sustainability, as its Access Champion. The appointment places accessibility within a senior operational remit already focused on how people move through, experience and trust a hospitality environment. Pan Pacific London joined aha earlier this year, […]
Ursula Boardman to receive inaugural Kitchen Porters Club Champion Award
Ursula Boardman, Head of Centre at The CRUMBS Project, is to receive a special Kitchen Porters Club Champion Award in recognition of her commitment to CRUMBS trainees and their place within the wider hospitality industry. The award recognises Boardman’s sustained work in nominating trainees from The CRUMBS Project for Kitchen Porter of the Month, […]
University Study Highlights Barriers to Air Travel for Disabled Passengers
A new university study has highlighted the layered barriers disabled passengers continue to face when travelling by air. As millions of Europeans prepare for summer holidays, the research sheds light on a reality that often goes unnoticed. With nearly one in four adults in the EU living with a disability, representing around 90 million people, […]
Isle of Eriska Hotel, Spa & Island appoints Lorna Mathers as Access Champion
Isle of Eriska Hotel, Spa & Island, a member of Accessible Hospitality Alliance (aha), has appointed Lorna Mathers as its Access Champion, giving the hotel a named point of responsibility for keeping accessibility visible, discussed, measured and progressed across the business. The appointment moves the hotel’s aha membership from participation into practical operational focus. Located […]
Inverlochy Castle appoints Daragh Stanton as Access Champion
Inverlochy Castle, a member of Accessible Hospitality Alliance, has appointed Daragh Stanton, Assistant General Manager, as its Access Champion. The appointment places accessibility within the operational leadership of one of Scotland’s most distinctive luxury hotels, where heritage, service, setting and guest expectation are closely connected. Inverlochy Castle joined Accessible Hospitality Alliance earlier this year. Set […]
Kimpton Charlotte Square joins Accessible Hospitality Alliance Operator Membership
Kimpton Charlotte Square has joined Accessible Hospitality Alliance (aha) as an operator member, adding one of Edinburgh’s leading lifestyle hotels to the alliance’s growing operator community. The hotel’s membership strengthens aha’s growing presence in Scotland and brings a distinct city-centre perspective to the alliance’s work. Located on Charlotte Square, on the edge of Edinburgh’s New […]
Commercial reality exposed: accessibility is strategic investment, not just compliance
The aha Forum, in Partnership with Thomas Franks, brought hospitality industry leaders and people with lived experience of barriers to hospitality together at Barings in the City of London, exposing a commercial reality too long hidden in plain sight. Accessibility is no longer only about compliance. For hospitality and catering businesses prepared to act early, […]
Great Central Railway Launches Relaxed Running Days to Improve Accessibility
Great Central Railway (GCR) has introduced a new programme of Relaxed Running Days aimed at creating a more accessible heritage railway experience for visitors with Special Educational Needs and Disabilities (SEND), sensory sensitivities, anxiety and other additional needs. Launching on 18 June, the initiative will utilise the railway’s quieter midweek operating days to offer a […]