Great Central Railway (GCR) has introduced a new programme of Relaxed Running Days aimed at creating a more accessible heritage railway experience for visitors with Special Educational Needs and Disabilities (SEND), sensory sensitivities, anxiety and other additional needs.

Launching on 18 June, the initiative will utilise the railway’s quieter midweek operating days to offer a calmer and more predictable environment for visitors and their families.
The programme will feature reduced visitor numbers, dedicated quiet and relaxed carriages on steam services, and staff and volunteers who have received SEND awareness guidance to help ensure visitors feel supported throughout their visit.
As part of the initiative, visitors will also be able to claim one free carer ticket per booking, subject to recognised proof of entitlement.
The scheme forms part of Great Central Railway’s wider commitment to improving accessibility and inclusion while working within the unique environment of a historic operational railway.
To support visitors in planning their day, the railway has also produced a comprehensive Sensory and Accessibility Guide, available through its website. The guide provides information on sounds, sights, movement, station facilities and accessibility considerations across the attraction.
Commenting on the launch, Malcolm Holmes, General Manager of Great Central Railway, said:
“We want everyone to feel able to enjoy the unique experience of travelling on Britain’s only double-track main line heritage railway. Relaxed Running Days are designed to remove barriers wherever possible and create an environment where visitors with additional needs, together with their families and carers, can visit with confidence.
“While we cannot change the historic nature of our railway, we can make sure people have the information, support and understanding they need to enjoy a great day out.”
The initiative has been developed to support a broad range of visitors, including people with autism, ADHD, sensory processing differences, learning disabilities, anxiety and hidden disabilities.
Following the launch, additional Relaxed Running Days are planned throughout the summer and autumn, with the railway aiming to encourage more families, carers, schools and community groups to experience one of Leicestershire’s leading heritage attractions in a way that best suits their needs.
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