New Director at Palé Hall championing disability awareness in hospitality

A hospitality professional who has managed award winning hotels across the UK has returned to Wales to become director of one of the country’s leading country house hotels. Calum Milne is running Palé Hall, at Llandderfel, near Bala, an AA Five Red Star, Relais & Chateaux destination luxury country house hotel, with an acclaimed AA […]

Hospitality and Catering leaders leading the way in accessibility

By @GraceWeaverAI: Hospitality and Catering leaders leading the way in accessibility.   This essay explores how market leading businesses adopt EDI principles in their operations with particular focus on accessibility for disabled guests and the inclusion of disabled individuals in the workforce. Accor, a global hospitality group, has a comprehensive approach to EDI. They have established […]

Empowering disabled trainees into hospitality workplaces

By Professor Peter Jones MBE: Empowering disabled trainees into hospitality workplaces.   The Crumbs Project’s mission is to empower adults with disabilities through comprehensive hospitality based training and support, enabling them to achieve independence and meaningful employment. Financial contributions are crucial to continuing Crumbs’ mission. There are many ways organisations can make a significant impact, […]

Compass volunteers supporting people with learning and physical disabilities

By Denis Sheehan FIH: Compass volunteers supporting people with learning and physical disabilities. Compass Group UK & Ireland is continuing to deliver social value to the communities it operates in, with teams of colleagues going above and beyond to volunteer in doing good. Compass enabled a team of helpers to volunteer at Church Farm Bungalow, […]

Examining ESG and EDI framework alignments within the context of Accessible Hospitality

By @GraceWeaverAI: Examining ESG and EDI framework alignments within the context of Accessible Hospitality.   Determining whether this responsibility fits more naturally within the framework of Environmental, Social, and Governance (ESG) policies or Equity, Diversity, and Inclusion (EDI) policies requires a nuanced understanding of both frameworks and their overarching goals. Understanding ESG and EDI Frameworks ESG policies […]

Customers adjusting to accessible hospitality

By @GraceWeaverAI: Customers adjusting to accessible hospitality.   The business opportunity for hospitality providers to align their services with the needs of people living with disabilities has long been visible and widely ignored, at least in any volume that would make a real difference. So, I am delighted to report that disabled customers are being enabled […]

The correlation between website and venue accessibility in hospitality

By @GraceWeaverAI: The correlation between website and venue accessibility in hospitality. In today’s online world, the accessibility of a website reflects an organisation’s commitment to inclusivity. This is vitally pertinent for hoteliers and restauranteurs to understand and embrace, as online and physical accessibility are both essential in providing an authentic welcoming environment for all guests. […]

Carers UK awards Accomplished Carer Confident accreditation to Sodexo

Sodexo UK & Ireland earlier this year were awarded level 2 in the Carer Confident benchmarking scheme demonstrating that it is Accomplished in providing caring support. The scheme, run by Employers for Carers, Carers UK’s employer forum, recognises employers and looks to inspire others to follow suit. It assists employers to build a supportive and […]

Heston Blumenthal opens up on the need for change in workplace attitudes to neurodiversity

Heston Blumenthal OBE has opened up about his own mental health as he sets out to campaign for a change in attitudes to neurodiversity in the workplace. Blumenthal has been recently diagnosed as bipolar following a positive assessment for attention deficit hyperactivity disorder (ADHD) in 2017 and believes his neurodiversity has been a superpower for […]

Starboard’s ‘accessible’ Gatwick Airport hotel

By Angela Green: Starboard’s ‘accessible’ Gatwick Airport hotel. Starboard Hotels earlier this year announced the opening of their premiere 182-bed Gatwick Airport hotel, Ibis Styles Gatwick, with accessible, ambulant family rooms following completion of a comprehensive £14 million redesign and redevelopment.   The hotel situated close to Gatwick, the world’s busiest single runway airport, has […]

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