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Ready for the busy sporting season, Young’s have launched ‘Click and Collect’ via its On Tap app, allowing guests to order drinks directly to the bar.
Available at 34 locations, the new click and collect service allows guests to order and pay for their drinks in advance without needing a table number, instead receiving a text notification when their drink is ready to collect from the bar. A first for the pub industry, the service enables vertical drinkers, as well as those seated, to beat the queue by ordering online via a QR code displayed in-pub or on the Young’s On Tap app.
Designed to enhance busy match days, click and collect means pubgoers can spend less time waiting at the bar and more time enjoying live sport with friends. The launch comes ahead of a packed calendar of major sporting events, from the World Cup to Wimbledon and Summer Internationals.
On the launch of Click and Collect, Young’s Pubs comments: “We’re anticipating a very busy summer across the Young’s estate and are delighted to be launching our click and collect service across select pubs to help reduce queues, improve service and enhance our guest experience during these busy periods. The new service is a first as it allows our guests to order without needing a set table, meaning they can make the most of the atmosphere with fellow fans, whilst our own teams can manage demand more effectively behind the bar.”