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Castlebridge Hospitality Management recently hosted its annual 5* Service Awards Ball at the beautiful voco Winchester Hotel & Spa, bringing together colleagues from across its hotel portfolio and central support teams for an evening of celebration and recognition.
Castlebridge Hospitality, based in Leamington Spa, Warwickshire, is a privately-owned Hotel Management Company that manages Hotel Indigo Coventry, Hotel Indigo Bath, Hotel Indigo Chester, Hotel Indigo Stratford-upon-Avon, voco Winchester Hotel & Spa, Courtyard by Marriott Keele and Holiday Inn Express Campo de Gibraltar – Los Barrios.
The awards honour the outstanding achievements, dedication and hard work demonstrated throughout 2025. Highlights of the evening included the presentation of the Hotel Team Member of the Year and Head of Department of the Year awards, both of which are voted for by team members themselves.
This year’s event embraced a glamorous Great Gatsby theme, with special guest host David Ames, best known for his roles in Holby City and Hollyoaks. Celebrations continued late into the evening with live entertainment from popular band Levitate.
Guests also enjoyed an exceptional banquet showcasing culinary talent from across the Castlebridge portfolio. Each course was prepared by chefs from a selection of the group’s hotels and restaurants, including voco Winchester Hotel & Spa, The Woodsman at Hotel Indigo Stratford-upon-Avon, The Forge at Hotel Indigo Chester, Cogs Restaurant & Bar at Hotel Indigo Coventry, and Kitchen21 at voco Winchester Hotel & Spa.
The event supported and helped fundraise for the hotel management company’s designated charity, Hospitality Beats Cancer, raising nearly £1,500 through donations which were matched by Castlebridge Hospitality.
Craig Patterson, Managing Director of Castlebridge Hospitality Management, said: “The talent we have across our hotels and central support teams is truly outstanding. It was a fantastic evening and a wonderful opportunity to celebrate the dedication, passion and achievements of our people. Hospitality Beats Cancer is a cause very close to our hearts, and we are delighted to have supported and hosted them at the awards.”
The winners for Castlebridge 5* Service Awards, 2025
- Hotel of the Year – voco Winchester Hotel & Spa
- Central Team Member of the Year – Hanna Kallas – Cluster Business Development Manager
- Special Recognition Award – Emma Rainford, Cluster Revenue Manager
- Top Loyalty Enrolments Award – Jose Antonio Perez Asencio – Holiday Inn Express Campo De Gibraltar
Outstanding Contribution Award
- Tracy Daniels, Hotel Indigo Bath
- Kyle Costelloe, Hotel indigo Chester
- Martin Mansbridge, Hotel Indigo Coventry
- Roxanne Hopkins, Hotel Indigo Stratford-Upon-Avon
- Lydia Bentley, voco Winchester Hotel & Spa
- Marta Dominguez Alejandre, Holiday Inn Express Campo De Gibraltar
- Carmen Lo Surdo, Courtyard by Marriott Keele
HOD of the Year
- Nic Hurd, Hotel Indigo Bath
- Tom Leaderson, Hotel Indigo Chester
- Helen Woodley, Hotel Indigo Coventry
- Kimberley Pugh, Hotel Indigo Stratford-Upon-Avon
- Lauren Doody, voco Winchester Hotel & Spa
- Manuel Manez Pelayo, Holiday Inn Express Campo De Gibraltar
Hotel Team Member of the Year
- Megumi Tada, Hotel Indigo Bath
- Courtney Parker, Hotel Indigo Chester
- Roxana Magurian, Hotel Indigo Coventry
- Alona Symonova, Hotel Indigo Stratford-Upon-Avon
- Anna Krasnikova, voco Winchester Hotel & Spa
- Patricia Gallardo, Holiday Inn Express Campo De Gibraltar