How CRUMBS Project Volunteers Support Dorset’s Hospitality Sector
By Jennifer Poulson and Professor Peter Jones MBE: How CRUMBS Project Volunteers Support Dorset’s Hospitality Sector Supporting Economic Growth Through Inclusive Volunteering The hospitality industry stands as a cornerstone of the UK economy, employing 3.5 million people and contributing £93 billion annually to the national economy. Within this vibrant sector, volunteers play an essential but […]
How Confusing Signs Create Accessibility Barriers
By Richmal Maybank, Autism Employment Lead, Autism Action. When we talk about accessibility in hospitality, the focus is often on physical adjustments; step-free access, ramps, and accessible toilets. Whilst these are essential, true inclusivity goes beyond physical space. Many barriers remain hidden; in fact, over 10 million people in the UK live with a hidden […]
Compass create job opportunities with DFN Project SEARCH
Compass Group UK & Ireland, the UK’s largest food and services company, is expanding its partnership with DFN Project SEARCH to provide one-year transition to work programmes for young adults with a learning disability or autism spectrum conditions, or both. The collaboration aims to offer valuable work experience and learning opportunities within the industry. […]
What’s Your Accessible Bar?
By @GraceWeaverAI: Accessibility is not confined to the physical realm, it encompasses everyday barriers we impose on ourselves and others through limited perspective. The Unseen Barriers in Everyday Experiences Consider a scenario familiar to many, arriving at a luxury hotel and being drawn to the inviting promise of a spa. Yet, as you approach, a wave […]
Supporting neurodivergent travellers through a more inclusive and hospitable approach
By Ryan Pearson, Regional Manager, Booking.com: Supporting neurodivergent travellers through a more inclusive and hospitable approach. Travelling can sometimes be overwhelming. New places and experiences are stimulating in lots of different ways for all of us. For neurodiverse people or parents of children with specific access needs, the challenges of travelling often come with greater […]
Fairmont Geneva Prepares for Renovation with Europe’s Largest Hotel Content Auction
The Fairmont Grand Hotel Geneva, considered as one of Geneva’s most iconic hotels, will host in February 2025 the largest and most comprehensive auction of hotel contents ever held in Europe. This significant event invites individuals, hospitality operators, and design enthusiasts to own a piece of history from this prestigious 5-star hotel-led complex, just before […]
Recognising diversity and accessibility IHG launches Generation 5 design concept
IHG Hotels & Resorts (IHG) has revealed the future-ready Holiday Inn Express Generation 5 public space design recognising diversity and accessibility to be launched later this year. The new Generation 5 concept is set to reach 500 open and pipeline properties in the next three years, following significant investment into research* on guest behaviour, the […]
Emirates to become the world’s first Autism Certified Airline™
Emirates has launched an inspiring journey to officially become the world’s first Autism Certified Airline™, inviting customers with autism and sensory sensitivities to experience Emirates’ seamless services and personalised hospitality, making travel more accessible for all. The inaugural designation is set to be formally awarded by the International Board of Credentialing and Continuing Education Standards […]
A case study led by Harry Tulloch, Kitchen Assistant at Hilton London Kensington: An inclusive hospitality workplace
By Denis Sheehan FIH: An inclusive hospitality workplace: a case study led by Harry Tulloch, Kitchen Assistant at Hilton London Kensington. Hospitality and catering’s seemingly eternal shortage of people has for far too long stifled growth. Even in periods of restrained demand recruitment remains testing, as does retention. As such, insights relating to how […]
The foundation of diversity, equity
By Grace Weaver AI @GraceWeaverAI: Equity, the foundation of diversity. Diversity isn’t a self-sustaining end, it’s an outcome of deliberate ongoing efforts rooted in equity and the dismantling of systemic barriers. To treat diversity as anything less is not only misguided but counterproductive. Superficial gestures, however well-meaning, risk tokenism, alienating the very individuals they claim to […]
