Set against the dramatic backdrop of the Scottish Highlands, Inverlochy Castle has become the latest hospitality operator to join Accessible Hospitality Alliance membership.
The 19th century castle estate, long associated with refined hospitality and quiet prestige, has built its reputation on delivering a deeply personal, immersive guest experience. Its five star status is expressed through discretion, precision, and a style of service that is intuitive and assured.
Within a setting defined by heritage, every detail is carefully balanced, preserving the character of the property while ensuring the experience remains consistently exceptional.
Operated by ICMI, the castle sits within a portfolio shaped by a clear philosophy: to enhance performance while protecting what matters most, the individuality of each property, the integrity of the guest experience, and the people who deliver it. That approach is evident at Inverlochy Castle, where stewardship of a historic asset is matched by a focus on long term reputation and sustained excellence.
The decision to join Accessible Hospitality Alliance reflects a natural alignment with that philosophy. Accessibility is not approached as a separate initiative, but as part of the broader discipline of understanding guests and responding with care and precision. In this context, it becomes an extension of what the castle already does well, ensuring that more people can experience it with confidence, without altering the integrity of what makes it distinctive.
That alignment is echoed across Accessible Hospitality Alliance membership.
From Inverlochy Castle in the north of Scotland, through to Swinton Estate on the edge of the Yorkshire Dales, into the of City of London with Pan Pacific London, and down to the south coast at Marsham Court Hotel, operators across the United Kingdom are engaging with accessibility in ways that reflect their individual character. The consistency lies in intent rather than uniformity, a shared recognition that inclusive hospitality strengthens both guest experience and long term performance.
Kerry Watson, Group Operations Manager, ICMI said of joining membership of Accessible Hospitality Alliance: “At Inverlochy Castle Hotel, we believe that exceptional hospitality should be accessible to everyone. We are proud to be part of the Accessible Hospitality Alliance and to support an initiative that helps ensure guests of all abilities can experience the warmth, comfort, and world-class service that define our industry.”
Charlotte Evans, Group Partnerships Director, Accessible Hospitality Alliance welcomed Inverlochy Castle saying: “There is a refined assurance to Inverlochy Castle’s hospitality, where true luxury lies in how a guest feels. As they begin their accessibility journey, that same thoughtfulness will ensure more people can share in the experience. We are delighted to welcome them to the Accessible Hospitality Alliance.”
As Accessible Hospitality Alliance continues to convene leading operators, Inverlochy Castle’s membership reflects a measured and considered step, one that aligns with both its heritage and the stewardship approach of ICMI, reinforcing a direction of travel increasingly shaped by thoughtful, well executed hospitality.
All Accessible Hospitality Alliance members will be present at The aha Forum, in Partnership with Thomas Franks, taking place at Barings, 20 Old Bailey, City of London, on Tuesday 9 June 2026.