An Access Champion is a named individual within a hospitality business who is entrusted with keeping accessibility present, active, and progressive.
Within the Accessible Hospitality Alliance (aha) framework, the Access Champion is the point where intent becomes action, with that action consciously owned.
What is an Access Champion?
Accessibility drives:
- Commercial performance
- Workplace culture
- Guest experience
Without a clear owner, accessibility becomes fragmented, diluted, or reduced to policy.
The Access Champion exists to ensure accessibility remains:
- Visible
- Questioned
- Discussed
- Measured
Access Champions within the aha community:
- Engage with other Access Champions across the network
- Share learning, challenges, and progress openly
- Contribute to a growing body of shared understanding
This collective exchange is how aha accelerates meaningful change across the hospitality
industry.
An Access Champion is not:
- An auditor
- A compliance role
- A marketing badge
- A finished solution
In practice
An Access Champion is a trusted voice who keeps accessibility alive as a shared, evolving responsibility, within their business and across the wider hospitality industry.
Accessible Hospitality Alliance exists to convene hospitality around a simple
purpose:
A hospitality world that welcomes everyone.