Accessible Hospitality Alliance (aha) has appointed Charlotte Evans as Group Partnerships Director. Her role will focus on building relationships with hoteliers and wider hospitality operators who embrace accessibility as part of their organisations culture, aligning with aha’s purpose, a hospitality world that welcomes everyone. Every guest, every colleague.

Evans brings more than twenty five years of experience in hospitality media, a career shaped by robust relationships across the industry worldwide. This includes more than twelve years as Group Publishing Director of Condé Nast Johansens, where she worked closely with luxury hotels and spas and led the brand’s development across print, digital and events.
Her understanding of how hotels operate, evolve and communicate gives her a perspective that sits naturally alongside the work of aha.
A defining element of joining aha operator membership is the appointment of an Access Champion. This role, conceived by Robin Sheppard, Co-Founder and Chair of Accessible Hospitality Alliance, gives one person responsibility for guiding accessibility across the full experience of colleagues and guests.
It is not limited to physical design, it reflects how accessibility is lived and felt. Increasingly, operators who join aha view the Access Champion as central to embedding accessibility into their culture and decision making.
Evans joins at a time when commitment to accessibility is widening. More operators are becoming members of aha, more Access Champions are being appointed, and more organisations are working with aha to ensure accessibility is recognised as part of modern hospitality leadership. Her work will help guide this momentum, bringing together businesses that contribute to a more inclusive hospitality landscape.

